At The Lenox Collection, we are committed to welcoming all travelers with a number of accessible rooms designed to accommodate those with unique needs
All of our Accessible Rooms include a roll-in shower, accessible toilets, grab bars, and roll-under sinks, in addition hearing accessible rooms with visual alarms, visual notification devices for entry door, and vibrating alarms are also available. All rooms are accompanied by braille and tactile signage.
The public spaces on our property, including entrances, corridors, and the lobby, are all wheelchair accessible. Handicap parking is readily available for those who need it. During check-in, you’ll notice that a portion of our front desk has a section at a lower height to accommodate different needs. For those who are blind, have low vision, or need assistance with reading printed or visual information, our staff will gladly assist.
We welcome all canine companions, especially guide dogs and service animals.
Accessible
King Bed
Sleeps 2
Wi-Fi
Complimentary
Gracious in space and charming with details, our Whitlock Accessible King features a roll-in shower with grab bars and more room than our Standard King. Fitted with all the modern conveniences you need, plus some that you don’t.
Accessible
2 Double Beds
Sleeps 2
Wi-Fi
Complimentary
Palatial and filled with natural light, our Accessible Two Doubles are ideal for friends and families, complete with en suite bath, roll-in shower and grab bars to ensure your stay is as easy as it is relaxing. Between the shades of forest green and expansive windows, you will find curated and modern amenities and exposed hardwood.
Accessible
Queen Bed
Sleeps 2
Wi-Fi
Complimentary
The accessible Pool House Queen Room has all the same charms and amenities, including plush bedding and air conditioning, but comes with the added ease of ground-floor entry at our own private door. As always, luggage assistance can be provided, and if you have any questions about our accessible features, please give us a call so that we can ensure an excellent stay.
Constance House Hotel Lobby: Front the parking lot located at The Constance House there is a ramp guiding to the front door. There is a 3-inch lip to get over the threshold into the lobby.
Guestrooms: To access The Constance Queen Accessible there is a ramp located off of The Constance House parking lot.
Take the ramp to the front door. There will be a 3-inch lip to get over to reach the hotel lobby. From there, you can access The Constance Queen Accessible. The Whitlock Double Accessible is accessed from The Whitlock House parking lot. The paved walkway is slightly uneven and leads to a concrete ramp.
The Whitlock Double Accessible can be accessed from the first floor of The Whitlock or reached directly from the patio off of the ramp. The Whitlock King Accessible is accessed the same way as the Whitlock Double Accessible. From the paved walkway, take the ramp to the front entry or the patio entrance of the room.
The Lenox Collection is committed to furthering the accessibility and usability of its website, https://www.thelenoxcollection.com/. The Lenox Collection will be using the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“”WCAG 2.0 AA””) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“”ADA””). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.
Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on https://www.thelenoxcollection.com/ or any of our other destination websites, please contact us at stay@thelenoxcollection.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at 413.551.2410.
